Fiscal officers should be trusted guides and informed partners in a university’s efforts to change the course of science, technology, and medicine.

But MIT found that was not the case in their current state. 


So in partnership with Gartner, we helped to visualize a future state where fiscal officers (FOs) were enabled to be trusted advisors, partners, and support for their principal investigators (PIs). The current state showed disparity between the FOs and PIs, where tools and processes for sponsored research were not made with fiscal officers in mind, which made receiving information, time, and resources difficult for FOs to manage research effectively.


We created two journey maps that gave a visual overview of how FOs would contribute to budget forecasting and research administration in the future state. Each infographic includes a peak into the current state and call-to-action tasks that would make the future state possible.

The groundbreaking research done at MIT continues to revolutionize lives and industries around the world, and we are thrilled to be able to help.

How we helped

  • Strategic partner collaboration
  • Interactive discovery session
  • Concept development
  • Copywriting
  • Illustration
  • Design

Thanks for your patience and thoughtfulness in putting together such a solid product.

Terry Denoyer, Director